According to some users, the BlackBerry Storm has a very unresponsive touchscreen. In order For a touchscreen phone to be successful, the user must constantly feel that he is in control. When the BlackBerry Storm was first released, there was a lot of buzz surrounding it. But when the users stated using, they found out that the device was very 'laggy.' I think the maker should provide an extra keypad where if the user find the touchscreen laggy, they could use the keypad.